BasharaCare offices and warehouses are located in Dubai, UAE. All products are kept in air-conditioned stores.
BasharaCare does not have a shop. We are strong beleivers of online shopping!
The products are kept in air-conditioned envirement all the way until they reach your door. The warehouses are air-conditioned as well as our delivery cars.
Yes, you can pay Cash on Delivery. No additional charges are applied.
Yes, you can pay using your credit card on Basharacare.
All orders above 100 AED are delivered with no shipping cost within one working day. Orders of less than 100 AED are automatically charged 20 AED on the checkout.
BasharaCare ships only to the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman
BasharaCare delivers your order in 1 working day in UAE except on Fridays and Holidays. You may contact our customer support team on 04 375 1545 should you like further information.
The reward points are added as soon as the order is processed by our team. Orders made in the morning are processed the same day, those made in the aftertoon or evening, are processed the next morning.
The points balance you have will be displayed on the checkout page, on the payment page. You can simply check the box to redeem the points.
BasharaCare customers that sign up for a free account regularly receive emails with discounts and promotional specials. If you would like to receive BasharaCare emails, please sign up for a free account and you will be added to our mailing list.
Yes you can choose the samples you want on the checkout page.
You may track the status of your order instantly by logging into My Account at BasharaCare.com .
You may change your order anytime before delivery by contacting Customer Service by email on email@example.com or by phone on 04 375 1545
BasharaCare recommends that you log in to your account to verify the confirmation of your order.
Once your order has been processed a Basharacare Customer Service Representative will call you to confirm that your order has been received.
You will also receive order confirmation email. Please kindly check your email and spam settings as occasionally automated emails can be re-directed in your mail box.
This means that BasharaCare does not currently have inventory for the item in question. Leave your details and you will receive an email once the product is back in stock.
You may cancel by sending an email to Customer Service. Please see our convenient returns & cancellation policy page.
For more information on BasharaCare’s return policy, please see our convenient returns & cancellation policy page.
You will be contacted by our customer service prior to the delivery of your order, please ensure that you have correct invoice amount in AED to avoid delays in receiving your order.
If you cannot locate a previously ordered item, it may have been discontinued, repackaged, renamed, or replaced. Please contact BasharaCare Customer Service via email at firstname.lastname@example.org
We frequently feature special offers and promotions, and gifts with purchase, for our returning customers.
If you would like to be taken off of our mailing list and stop receiving promotional emails, you may press the Unsbscribe button at the end of the email.
You are always welcome to contact BasharaCare's Customer Service team via email at email@example.com
At BasharaCare we take your security seriously and go above and beyond to protect your information. Your credit card information is transmitted to us through a highly secure SSL connection, which cannot be intercepted. Once in our system your credit card information is encrypted, meaning no one has access to that information at any time.
BasharaCare offers an address change option in your account page. Also customer service will call to confirm your address prior to your order delivery.
For more information about the BasharaCare Refer a Friend program see the BasharaCare Loyalty Program page.
We cannot add anything to your cart without your approval. Occasionally we add free gifts to you cart.
No, BasharaCare does not ship products from outside the UAE. We only offer products that are certified and registered in the UAE.