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Privacy & Security Policy



BasharaCare values its customers and respects their privacy. Any information we collect about you (excluding card details) is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions. You will be asked to register if you would like to use some of the services and features we offer on our website. In order to register you will have to provide details including your name, address, telephone number and email address. When you register with us your information is stored in 'my account'. You can access 'my account' directly to amend any personal details, for example if you change your address or telephone number. 


When you give us information, it may be used for:


The information you give us is necessary to enable us to fulfill your order, make sure it is delivered correctly and to maintain your account.


We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.


We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email, post or telephone. You can also choose when registering to receive such information.

You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events when you register. We do not provide your personal details to other companies or individuals for their marketing. From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. These companies or individuals may be provided with access to your personal details except payment information, in order to fulfill their function, but may not use such information for any other purpose.

 iv. Opt out
All BasharaCare subscribers have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should click on the link located at the bottom of the email and follow the instructions in order to be removed from all future mailing. Alternatively you can opt-out by visiting 'Newsletter Subscription' in 'My Account' on BasharaCare website. You can access 'My Account' once you are logged in to your BasharaCare account.

The Bashara Care online ordering system uses cookies to record a unique reference on your computer. This means that we can recognize your computer when you access www.BasharaCare.com and log into your account with your user name and password. We will not use cookies without your prior consent so you have the option of choosing whether or not you would like our website to remember your details before you enter the delivery options section of our ordering process. The use of cookies allows us to remember the goods that you placed in your shopping bag and saves you having to enter the basic contact information that you provided us with on setting up your Bashara Care account. Our cookies do not remember your credit card details. You may experience technical difficulties in using our website if you have disabled cookies. If you have disabled JavaScript you will not be able to use this website. You can alter your cookie and JavaScript settings in your browser's preferences which is usually found in the Edit menu.



Bashara Care is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the merchandise and services you request from us.


We use the latest encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history.


Our website terms & conditions comprises of our privacy policy and enables you to understand how we retain and use your personal information. You can at any time change and update the information you have provided by logging into 'my account.'



These Terms and Conditions shall be interpreted and governed by the laws in force in United Arab Emirates.


Bashara Care makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible Bashara Care will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Bashara Care's reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one thousand AED.



Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Bashara Care or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by UAE law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.



If you wish to contact us to complain about any matter in regard to the merchandise, please email us at customerservice@BasharaCare.com


We welcome your enquiries or feedback on the merchandise you use or might like to purchase. However, it is our policy to decline any unsolicited suggestions or ideas. Any enquiries, feedback, suggestions, ideas or other information you provide to us ('information') will be treated as non-confidential and non-proprietary. Subject to our privacy policy, by providing us with any such unsolicited information you hereby grant Bashara Care a non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works from, distribute and display the information in any form, media or technology and whether alone or as part of other works. You also agree that your information may not be returned and we may use your information and any ideas, concepts or know-how contained therein, for any purpose. Furthermore, if you send us any such information you represent and warrant that you own or otherwise are entitled to any and all rights to the information and that your information does not contain or constitute software viruses, commercial solicitation, chain letters, mass mailings or 'spam' in any form. You may not impersonate any person or entity or use any false email address or otherwise mislead Bashara Care as to the origin of the information submitted and you agree to indemnify Bashara Care and hold Bashara Care harmless from and against any claims arising from your claims and/or any third party´s claims to any rights in any such information.


JLT, Mazaya Business Avenue, 1601. Tel: 04 375 1545

Dubai, United Arab Emirates